Community Portal

Community

Create community sites for Member clubs, Support communities, Media Sharing, Knowledge Bases, Client Portal and more.

Supports low-code template development and multi-space design; supports multiple languages, organizational authority management, and internal and external interactions.

Build happy relationships with your customers...

Simplify the customer experience with an all-in-one community engagement platform. Say goodbye to the hassle of multiple tools.

Discussion

Questions

Wishlist

Events

Knowledge Base

Notes

Discussion

Discussion

It is a tool for daily sharing, interactive participation, and information release. It can also post topics to stimulate communication and discussion among registered members.

Baklib's community activities focus on building a free communication platform for the company, with lightweight and traditional modes, and free switching between posts to enable interactive behaviors such as pinning, liking, recommending, and following. It also supports member muting, post review, and sinking posts to enhance forum influence.

Baklib Digital Experience Cloud
Question

Questions

The Questions system can open communication and dialogue and promote knowledge absorption among members.

Baklib community Q&A supports questions, answers, likes, comments, recommended questions, pinned answers, set anonymous, tags and other operations, and has operation logs to record behavior data.

Baklib Digital Experience Cloud
Voice of the Customer

Wishlist

The customer's wish space can realize the wish list of registered members, make wishes, open discussions, and promote the interactive experience of enterprises and people.

The Baklib community wishes support wishlist submissions, comment interactions, and the ability to collect and feedback data.

Baklib Digital Experience Cloud
Events

Events

The activity space can realize the efficient organization of corporate events and marketing events online.

Baklib community events support online posting events, event registration, comments, push participation reminders to register, customize event backgrounds, and more.

Baklib Digital Experience Cloud
KBs

Knowledge base

All-in-One Engagement Platform

Build powerful, customizable online community platforms with Baklib. Launch your branded customer portals, forums, and engagement hubs.

Baklib Digital Experience Cloud
Note

Notes

Article information can realize the sharing of news and information between registered users, and precipitate personal and corporate knowledge in an all-round way.

Baklib community articles support unlimited levels of custom classification, can set publication permissions, publish in a variety of ways, and browse, display and share online in a variety of formats; And it supports likes, favorites, comments, one-click sharing and other operations.

Baklib Digital Experience Cloud
Built Exclusively For You

All-in-One Engagement Platform

Baklib Community is an online information and social platform that aims to build and co-create internal and external knowledge, share knowledge and motivate members, and create organizational culture.

"One of the most appealing aspects of brands is their ability to tell stories, which draws people in and gives them a real perspective on what your brand is really about. There are many sources of stories that can communicate your brand and enhance the brand experience."

Product Team

Internet

"Customer feedback matters. Make better decisions by analyzing your centralized feedback, collecting and centralizing all feedback data with an end-to-end customer platform. Save valuable time on data analysis and bridge the gap between feedback data silos."

Customer Support Team

Online Education

"Online communities can serve as an extension of customer service, a knowledge base, or a platform for employee learning, corporate culture building, and information sharing. "

Marketing Team

B2B Company

"Through th Baklib's Knowledge Base Widget, I am really impressed by the amount of feedback we collected in a very limited time. Baklib is definitely the absolute solution we can't live without today."

CTO

Creative Agency

Community features

The core goal of the Bakib Community is to build an additional "content output window" for enterprise product releases, updates, wish lists, events, Q&As, notes, and more.

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External community

Businesses can turn your customers into loyal advocates by capturing more reviews, potential and empowered customers, amplifying your social media, driving customer references, driving product adoption, capturing customer feedback, and nurturing authentic customer stories through an open community.

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Internal community

The internal community is a community application with the internal construction of the enterprise as the core. It can create a multi-dimensional, multi-space, multi-channel and customized enterprise community to promote important information channels for product changes, personnel interaction, and employee experience within the enterprise.

Custom Domain

Transition your community to your branded domain

SSO & social Login

Simplify access with existing credentials from your app or social networks.

Moderation tools

Automate moderation to maintain a safe and clean community hub.

Multilingual

Host your community in different languages

Advanced search

Reliable search with filtering options and shortcut keys.

SEO

Support SEO settings.

Member access

Granular controls to keep the community or sections of the community private.

Spaces

Spaces are flexible containers with built-in posting permission settings to categorize content and structure your customer hub.

Collections

Collections are designed to group a set of Spaces in one place. They can be ordered in different ways for easy navigation.

Tags

Tag the content and enjoy an additional way to organize posts. Enhance member experience with an easy-to-navigate community.

Private/Public

Set the community accessibility to public or private. Enable members with an invitation to join and empower them to invite peers.

Colors and typography

Build a beautiful community quickly by selecting a range of carefully crafted color palettes and professional typography that reflects your unique brand.

Custom navigation

Change your header layout, modify the sidebar navigation, and add a flexible top bar. Arrange the elements any way you like and add links.

Feed

Activity feed keeps members hooked with personalized and contextual content driven by members’ participation in Spaces and preferences.

Choose from 10+ community page templates

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