Experience Cloud
Baklib Digital Content Experience Cloud is a comprehensive platform that combines CMS,DAM,KMS and Community, and also AI Ready to support the creation, management, publishing, and optimization of digital content. Designed to provide users with a one-stop, personalized digital content experience.
Baklib Cloud Architecture
Baklib is a highly integrated and cohesive suite of technologies designed to compose, manage, deliver, and optimize contextualized digital experiences across the multi-experience customer journey.
Separation of Content and UI
Headless + Low Code + API
The Low-Code Engine
Driving with the Low-Code Engine, scaling the themes design.
Baklib process design
Baklib integrates multiple tools, technologies, and capabilities to help businesses achieve a consistent, personalized user experience across multiple digital channels and touchpoints.
Content
(DAM,KB)
Organize
Frontend Engine
Liquid API Low-Code
Content
(Articles,Documents,Pages)
Architecture
(Categories,Tags,Nav,Search)
Release
(Site,Feedback,Analysis)
Storage
(Local,Cloud)
Serve
(Deploy,CDN)
Experience
(Visits,Sharing)
Customer
Three Layers Processing
Build a closed loop of enterprise digital experience process.
All in one Assets
The DAM (digital asset management) platform provided by Baklib is used to store all online digital content of the enterprise, including pictures, audio and video, PDF, URLs, knowledge, documents, attachments, etc. Powerful file archiving and version management ensure the consistent output of your brand content.
All in one Portals
Whether it is a knowledge base, project documentation, product manual; or a help center, FAQ, customer service support; as well as a corporate official website, CMS site, marketing campaign web page, it can all be developed on the Baklib low-code platform.
All in one Data Hub
By collecting customer feedback, employee experience processes, product usage data, as well as clues such as website visits and search volume, a unified product experience platform can be implemented to reduce costs, improve productivity and accelerate return on investment.
Four Layers Modules
Intellectual assets are the core competitiveness of enterprises
DAM
Unified management and reuse of atomized digital media assets.
Site building
Unify and build multi-site applications to provide a consistent digital experience.
Customer support
Build a self-service help center, Q&A feedback, customer community, and customer interaction.
Data analysis
Unify the collection of website visit and customer data to provide effective decision-making.
